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WHAT WE OFFER

We provide Virtual Legal Assistance for personal injury Law Firms. 

  • Car Accident

  • Commercial Accident

  • Motorcycle Accident

  • Pedestrian

  • Bicycle Accident

  • Truck / 18 Wheeler

  • Slip and Fall

  • Dog Bite

  • General Premise

Case Management

Reception Handling

  • Answering phone calls

  • Scheduling appointments

  • Managing general inquiries, text, and voicemails

  • Communication about inbound and outbound calls

  • Customer service

Investigation

  • Conflict check

  • Requesting crash report

  • Background check

  • Policy search

  • Requesting BI and UM limits

  • Determining liability

  • Requesting declaration page, and rejection forms

Subrogation

  • Set up Health subrogation claims

  • Set up Medicare and Medicaid claims

  • Set up Tricare Claims

  • Draft and send notice of lien

  • Request for updated lien amounts

  • Request for final lien amounts

  • Lien Review

Settlement

  • Health Insurance Lien Review

  • Subrogation lien reduction

  • Child Support Request

  • Expenses Review

  • Sending reduction letters to medical providers

  • Attorney liens and referrals

  • Sending signed and notarize BI release

  • Follow-up permission to settle to 1P insurance

  • Medpay waiver request

  • Preparing disbursement sheet

Intake

  • Conducting initial client intake

  • Lead generation

  • Evaluating potential cases

  • Communicating with potential clients

  • Conducting follow-up calls

  • Discovery call with signed clients

  • File management and documents

  • Setting up clients CRM 
     

Property Damage

  • Setting up PD inspections, repairs, and rental

  • Requesting PD Estimates and photos

  • Diminished value claim

  • GAP claim

  • Property damage payments. excess, and disbursements

Medical Summary

  • Review medical records

  • Determine related treatments

  • Draft medical summary

  • Draft medical chronology

Archive & Closing of Case

  • Sending closing and thank you letter

  • Requesting feedback from clients

  • Sending drop letters

  • Sending referred out letters

  • Compilation of documents for closed case and saving it to online drives

Open Claim

  • Reviewing traffic accident report or driver's exchange information

  • Filing Auto claims

  • Draft and send LOR, spoliation letter

  • Drafting and sending LOR to Premise 

  • Drafting and sending non-compliant suit letter

Medical Records and Bills

  • ​Requesting medical records from hospital, ER, RAD, ambulance, and Urgent care

  • Setting up treatment to a specialist (Chiro, MRI, PM, and more)

  • Follow-up treatment status and balance verification

  • Gather all FINAL and MISSING medical records and bills via request and calls

  • Sending LOP letters or signed liens

Demand

  • Draft demand letter for 3P and UM

  • Draft PIP Demand, Medpay demand

  • Review medical summary

  • Prepare demand packet

  • Follow-up offer

  • Send supplemental and counter demand

Litigation

  • Requesting medical records and bills under affidavit

  • Litigation filing to efile

  • Complaints

  • Discoveries

  • Motion

  • Pleadings

Administrative

File Management

  • Uploading and organizing documents, correspondence

  • Saving and filing documents to cases

  • Renaming documents

  • Data entry

  • Managing mailroom, fax, and emails

Executive Assistance

  • Flight booking and itinerary 

  • Hotel reservation

  • Salon and spa booking

  • Managing subscriptions

  • Movie and restaurant booking

  • Personal assistance task

Calendaring

  • Setting up SOL deadlines

  • Setting up court hearings

  • Setting up meetings 

  • Deadline chains of cases

Payroll

  • Quickbooks

  • Managing expenses

  • Wise

  • Gusto

  • Paypal

  • Payoneer

Email Management

  • Saving documents from email

  • Sorting email based on labels

  • Adding rules

  • Communication with attorneys, and colleagues about urgent emails

Research

  • Content legal research

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  • Doc Generation

  • Migration

  • Report Generation

  • Report Fusion

  • Task Flows

  • Deadline Chains

  • Templates

Don't wait, let's connect today!

Your expert Legal Virtual Assistant is waiting for you!

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