WHAT WE OFFER
We provide Virtual Legal Assistance for personal injury Law Firms.
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Car Accident
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Commercial Accident
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Motorcycle Accident
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Pedestrian
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Bicycle Accident
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Truck / 18 Wheeler
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Slip and Fall
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Dog Bite
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General Premise
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Case Management
Reception Handling
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Answering phone calls
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Scheduling appointments
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Managing general inquiries, text, and voicemails
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Communication about inbound and outbound calls
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Customer service
Investigation
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Conflict check
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Requesting crash report
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Background check
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Policy search
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Requesting BI and UM limits
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Determining liability
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Requesting declaration page, and rejection forms
Subrogation
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Set up Health subrogation claims
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Set up Medicare and Medicaid claims
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Set up Tricare Claims
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Draft and send notice of lien
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Request for updated lien amounts
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Request for final lien amounts
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Lien Review
Settlement
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Health Insurance Lien Review
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Subrogation lien reduction
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Child Support Request
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Expenses Review
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Sending reduction letters to medical providers
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Attorney liens and referrals
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Sending signed and notarize BI release
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Follow-up permission to settle to 1P insurance
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Medpay waiver request
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Preparing disbursement sheet
Intake
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Conducting initial client intake
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Lead generation
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Evaluating potential cases
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Communicating with potential clients
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Conducting follow-up calls
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Discovery call with signed clients
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File management and documents
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Setting up clients CRM
Property Damage
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Setting up PD inspections, repairs, and rental
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Requesting PD Estimates and photos
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Diminished value claim
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GAP claim
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Property damage payments. excess, and disbursements
Medical Summary
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Review medical records
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Determine related treatments
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Draft medical summary
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Draft medical chronology
Archive & Closing of Case
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Sending closing and thank you letter
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Requesting feedback from clients
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Sending drop letters
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Sending referred out letters
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Compilation of documents for closed case and saving it to online drives
Open Claim
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Reviewing traffic accident report or driver's exchange information
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Filing Auto claims
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Draft and send LOR, spoliation letter
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Drafting and sending LOR to Premise
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Drafting and sending non-compliant suit letter
Medical Records and Bills
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​Requesting medical records from hospital, ER, RAD, ambulance, and Urgent care
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Setting up treatment to a specialist (Chiro, MRI, PM, and more)
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Follow-up treatment status and balance verification
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Gather all FINAL and MISSING medical records and bills via request and calls
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Sending LOP letters or signed liens
Demand
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Draft demand letter for 3P and UM
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Draft PIP Demand, Medpay demand
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Review medical summary
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Prepare demand packet
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Follow-up offer
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Send supplemental and counter demand
Litigation
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Requesting medical records and bills under affidavit
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Litigation filing to efile
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Complaints
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Discoveries
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Motion
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Pleadings
Administrative
File Management
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Uploading and organizing documents, correspondence
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Saving and filing documents to cases
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Renaming documents
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Data entry
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Managing mailroom, fax, and emails
Executive Assistance
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Flight booking and itinerary
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Hotel reservation
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Salon and spa booking
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Managing subscriptions
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Movie and restaurant booking
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Personal assistance task
Calendaring
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Setting up SOL deadlines
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Setting up court hearings
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Setting up meetings
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Deadline chains of cases
Payroll
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Quickbooks
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Managing expenses
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Wise
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Gusto
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Paypal
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Payoneer
Email Management
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Saving documents from email
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Sorting email based on labels
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Adding rules
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Communication with attorneys, and colleagues about urgent emails
Research
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Content legal research
Tools
Case Management Software
Medical Records and Bills
Letters
Soft Phones
Communications
Research and Creatives
Automations
SET UP COMMAND
SET UP EMAIL COMMAND
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Custom Editor
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Doc Generation
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Migration
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Report Generation
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Report Fusion
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Task Flows
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Deadline Chains
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Templates