In personal injury law, screening clients is a critical step to avoid wasting time and resources on cases that may not be viable. However, identifying red flags early on can help personal injury attorneys determine whether a potential client might present challenges down the road. Below are the top 5 red flags to look out for when screening clients in personal injury cases.
1. Inconsistent or Changing Stories
One of the most significant red flags in any personal injury case is when a potential client offers inconsistent or contradictory accounts of the accident. If the story of how the injury occurred changes over time or there are discrepancies in details such as the timeline, location, or injuries, this can be a sign that the client may not be reliable or that the facts of the case may be hard to verify.
A Legal VA can assist in carefully documenting client interviews, ensuring all details are consistently recorded and making it easier to identify any inconsistencies early on.
2. Pre-Existing Medical Conditions
While having a pre-existing medical condition doesn’t disqualify a personal injury claim, it can complicate matters. If a client fails to disclose previous injuries or medical conditions that could impact their case, it can become problematic later when medical records are reviewed. Lawyers need to understand the full scope of the client’s medical history to prepare an effective case, and a failure to disclose this information is a red flag.
Legal VAs can help gather and review medical records early in the process to ensure all relevant details are taken into consideration before proceeding with the case.
3. Unrealistic Expectations
Clients who have unrealistic expectations about the value of their case or the speed of the legal process are a common red flag. If a potential client expects a large payout or demands immediate compensation, it’s a sign that they may not fully understand the realities of personal injury litigation. Managing client expectations from the outset is crucial to avoid conflicts or dissatisfaction later in the case.
With Legal VA Pro, lawyers can automate client onboarding and send educational materials to help clients understand the typical timeline, potential challenges, and realistic outcomes for personal injury cases.
4. Frequent Involvement in Accidents or Lawsuits
A client with a history of frequent personal injury claims or lawsuits is another major red flag. While everyone is entitled to legal representation, a pattern of frequent accidents or litigation may indicate that the individual is attempting to take advantage of the system or has a history of dubious claims. Thoroughly investigating the client’s legal history before accepting the case is essential.
Legal VAs can assist in conducting background research on potential clients, flagging any past litigation that may suggest a pattern of fraudulent behavior or opportunistic claims.
5. Refusal to Follow Legal Advice
Clients who refuse to follow legal advice or show resistance to suggestions from their attorney are often difficult to work with throughout the legal process. Personal injury cases can be long and complex, and it’s crucial that clients trust their attorney’s judgment. If a client insists on taking actions that could jeopardize their case, such as prematurely speaking with insurance companies or posting about the accident on social media, this is a serious red flag.
A Legal VA can help attorneys by managing client communication and sending reminders about best practices, ensuring that clients stay informed and adhere to the necessary guidelines to avoid compromising their case.
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